Terms & Conditions - Zahara Day Spa
Welcome to Zahara Day Spa! By accessing or using our services, you agree to comply with the following terms and conditions
1. Appointments and Reservations
- All appointments are subject to availability.
- Reservations require a deposit or prepayment, which may vary based on the service.
- Cancellations should be made at least 24 hours in advance to avoid cancellation fees.
- We offer a range of spa and wellness services. Details can be found on our website.
- Service availability, pricing, and duration may be subject to change without prior notice.
- Payment is due at the time of service, unless prepaid.
- We accept various forms of payment, including credit cards and cash.
4. Gift Cards
- Gift cards are non-refundable and cannot be redeemed for cash.
- Lost or stolen gift cards cannot be replaced.
5. Health and Safety
- Prior to receiving any service, please inform our staff of any allergies, medical conditions, or concerns.
- We reserve the right to refuse service if it poses a risk to your health or safety.
6. Late Arrivals
- We recommend arriving at least 15 minutes before your scheduled appointment.
- Late arrivals may result in a shortened service time.
- We expect respectful and appropriate behavior from all clients.
- We reserve the right to refuse service to anyone exhibiting disruptive behavior.
8. Personal Belongings
- We are not responsible for lost or stolen personal belongings.
- Please keep your valuables secure during your visit.
9. Refunds & Return Policy
- Thank you for shopping at Zahara! Your satisfaction is our top priority. If you’re unsure about which products to choose, you can try them out by requesting samples by sending us an email at email@example.com. We also offer personalized guidance to help you choose the best regime for your skin’s needs. During the conversation via email, our specialists will help you determine the right solutions for your skin care needs.
- We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it.
11. Changes to Terms & Conditions
- We reserve the right to update or modify these terms at any time.
- Changes will be effective upon posting on our website.
- By using our services, you acknowledge that you have read and understood these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Thank you for choosing Zahara Day Spa for your wellness needs. If you have any questions, feel free to contact us.